Privacy Policy

Last updated: February 2026

Qbex Services (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us through our online forms.

1. Information We Collect

We may collect and process the following information:

Your name, email address, phone number, and any other details you provide via our contact or enquiry forms

Information about the services you are interested in (Cleaning Services, Handyman Services, or both)

Technical data such as IP address, browser type, device information, and pages visited (via analytics and cookies)

2. How We Use Your Information

We use your information to:

Respond to enquiries and provide quotations

Communicate with you regarding our services

Improve our website, services, and customer experience

Send occasional marketing communications, only if you have given explicit consent

3. Marketing Communications

If you opt in to receive marketing communications, we may store your details in our internal database. You can withdraw your consent at any time by contacting us or using the unsubscribe option provided in our emails.

4. Data Storage and Security

Your personal data is stored securely and accessed only by authorised personnel. We take reasonable technical and organisational measures to protect your data from loss, misuse, unauthorised access, or disclosure.

5. Data Sharing

We do not sell, rent, or trade your personal data to third parties. Your information may only be shared with trusted service providers where necessary to operate our website or services, and always in compliance with data protection laws.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or to meet legal and regulatory requirements.

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent for marketing communications

Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: info@qbexservices.co.uk